Shipping And Delivery Information

๐Ÿ‡ฎ๐Ÿ‡ณ Shipping Within India

Shipping Charges

  • We deliver across India.
  • Free shipping is available on all orders within India, with no minimum order value.
  • Cash on Delivery (COD) is available across India.

Custom Duties & Taxes

  • All prices displayed on the IKYRA website and mobile app for customers in India are inclusive of applicable Indian taxes and VAT.
  • No additional duties or taxes will be charged to customers upon delivery.
  • IKYRA and our delivery partners will never ask customers to make additional payments for GST, VAT, or other taxes through unofficial links, emails, or messages.
  • Please do not click on links or respond to messages requesting such payments.

Order Delivery

  • The estimated delivery time for each product is mentioned on the respective product page.
  • Delivery timelines may vary depending on whether the product is:
  • Ready-To-Ship (RTS)
  • Made-To-Order (MTO)
  • Home Production (HP)

Remote Or Difficult-To-Reach Locations

  • Remote or difficult-to-reach locations may require additional delivery time.
  • Delivery dates may also vary depending on the selected size, as certain sizes may be categorized as Made-to-Order (MTO).

Change in Shipping Address

  • If you need to correct or change your shipping address, please contact our customer support team within 24 hours of placing your order.
  • Email: contact@ikyradesigns.com
  • You may also contact us through Live Chat.
  • Once an order has been dispatched, the shipping address cannot be changed or redirected.

๐ŸŒ International Shipping

Shipping Availability

  • We offer international shipping to most countries worldwide.
  • International orders are shipped from our warehouses in India through international courier partners, depending on the destination.

Shipping Charges

  • US Orders: A flat shipping fee of $16.75 applies.
  • Other International Orders: Shipping charges vary depending on the destination country. Please refer to the shipping charges displayed at the bottom of the website for applicable rates.

Customs & Import Duties

  • International orders may be subject to customs duties, import duties, taxes, and additional express shipping charges depending on the destination country.
  • These charges are determined by the customs authorities of the destination country and cannot be calculated in advance by IKYRA.
  • If customs duties or other charges are applicable, they will be the customer's responsibility.
  • Our courier partners may assist with customs clearance and delivery. Any applicable customs charges must be paid before the shipment can be released for delivery.
  • Once the required customs charges are cleared, the shipment will be released and delivered to the provided address.

Order Confirmation

Once your order is successfully placed:

  • An order confirmation message with your order number will appear on the screen.
  • You will also receive an order confirmation email.
  • If there is an issue processing your order, our team will contact you directly or notify you by email.
  • The confirmation email will include a โ€œView Order Statusโ€ option, which you can use to check your order information.

Order Shipment & Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email.
  • The email will include the courier partner's name and tracking/AWB number.
  • You can use the tracking number on the courier partner's official website or app, where available.

Product Insurance

  • All IKYRA products are insured from the time they leave our warehouse until delivery.
  • Once the package is marked as delivered or signed for at the delivery address, the insurance coverage no longer applies.
  • If your package arrives damaged or appears to have been tampered with, please contact IKYRA Customer Support within 24 hours of receiving the order.

Email

Miscellaneous

  • Please ensure that your shipping address is complete and accurate.
  • If the address is unclear or incorrect, the package may be held at the courier's delivery hub or returned to the IKYRA warehouse.