Shipping And Delivery Information
๐ฎ๐ณ Shipping Within India
Shipping Charges
- We deliver across India.
- Free shipping is available on all orders within India, with no minimum order value.
- Cash on Delivery (COD) is available across India.
Custom Duties & Taxes
- All prices displayed on the IKYRA website and mobile app for customers in India are inclusive of applicable Indian taxes and VAT.
- No additional duties or taxes will be charged to customers upon delivery.
- IKYRA and our delivery partners will never ask customers to make additional payments for GST, VAT, or other taxes through unofficial links, emails, or messages.
- Please do not click on links or respond to messages requesting such payments.
Order Delivery
- The estimated delivery time for each product is mentioned on the respective product page.
- Delivery timelines may vary depending on whether the product is:
- Ready-To-Ship (RTS)
- Made-To-Order (MTO)
- Home Production (HP)
Remote Or Difficult-To-Reach Locations
- Remote or difficult-to-reach locations may require additional delivery time.
- Delivery dates may also vary depending on the selected size, as certain sizes may be categorized as Made-to-Order (MTO).
Change in Shipping Address
- If you need to correct or change your shipping address, please contact our customer support team within 24 hours of placing your order.
- Email: contact@ikyradesigns.com
- You may also contact us through Live Chat.
- Once an order has been dispatched, the shipping address cannot be changed or redirected.
๐ International Shipping
Shipping Availability
- We offer international shipping to most countries worldwide.
- International orders are shipped from our warehouses in India through international courier partners, depending on the destination.
Shipping Charges
- US Orders: A flat shipping fee of $16.75 applies.
- Other International Orders: Shipping charges vary depending on the destination country. Please refer to the shipping charges displayed at the bottom of the website for applicable rates.
Customs & Import Duties
- International orders may be subject to customs duties, import duties, taxes, and additional express shipping charges depending on the destination country.
- These charges are determined by the customs authorities of the destination country and cannot be calculated in advance by IKYRA.
- If customs duties or other charges are applicable, they will be the customer's responsibility.
- Our courier partners may assist with customs clearance and delivery. Any applicable customs charges must be paid before the shipment can be released for delivery.
- Once the required customs charges are cleared, the shipment will be released and delivered to the provided address.
Order Confirmation
Once your order is successfully placed:
- An order confirmation message with your order number will appear on the screen.
- You will also receive an order confirmation email.
- If there is an issue processing your order, our team will contact you directly or notify you by email.
- The confirmation email will include a โView Order Statusโ option, which you can use to check your order information.
Order Shipment & Tracking
Once your order has been shipped:
- You will receive a shipping confirmation email.
- The email will include the courier partner's name and tracking/AWB number.
- You can use the tracking number on the courier partner's official website or app, where available.
Product Insurance
- All IKYRA products are insured from the time they leave our warehouse until delivery.
- Once the package is marked as delivered or signed for at the delivery address, the insurance coverage no longer applies.
- If your package arrives damaged or appears to have been tampered with, please contact IKYRA Customer Support within 24 hours of receiving the order.
- contact@ikyradesigns.com
- You may also contact us through Live Chat or phone.
Miscellaneous
- Please ensure that your shipping address is complete and accurate.
- If the address is unclear or incorrect, the package may be held at the courier's delivery hub or returned to the IKYRA warehouse.